Which personal data do we process?
We may collect and process information in several ways:
Information you give to us or our partners, such as name, home address, email address, and payment details; and Information we get from visits to our website, such as IP-addresses.
General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations.
These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (e.g. your IP-address, web browser and operating system) are not personal data.
Account related cookies
Login related cookies
Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
Our webshop is developed with software from WooCommerce. Personal data that you make available to us for the benefit of our services will not be shared with this party.
Mollie, a recognized Collecting Payment Service Provider, provides the internet payment service for nY. Mollie has the Currence certificate to be able to offer iDEAL as CPSP. This means that Mollie meets all Currence requirements. Your payments at Mollie are always made via secure EV-SSL connections. Mollie processes your name, address and residence details, and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to provide services to further improve and in this context to share (anonymized) data with third parties. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data for longer than is permitted by the legal terms.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Shipping and logistics
PostNL & Bpost
We use the services of PostNL & Bpost for the execution of the deliveries. It is therefore necessary that we share your name and address with PostNL & Bpost. PostNL & Bpost uses this information only for the purpose of executing the agreement. In the event PostNL & Bpost engages subcontractors,
PostNL & Bpost will also make your data available to these parties.
Invoicing and accounting
nY does not store your personal data longer than is legally permitted and necessary to serve the initial purposes for which it was collected. The storage period depends on the nature of the information and the purposes of processing. The maximum period may therefore vary per use.
Right of inspection
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, stating the category under which we have stored this data.
Right to object
You may object to certain use of your personal data if such data is processed for other purposes than necessary for the performance of our services or for compliance with a legal obligation. You may also object to any further processing of your personal data despite prior given consent. You can object to the processing of your personal data by sending a letter to our Privacy officer at nY, (vzw Yang), Patijntjestraat 63, 9000 Gent or e-mail: email@example.com. You will receive a response in writing within 30 days.
Participation in tax and criminal investigation
Where appropriate, nY can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your information, but we will oppose it within the possibilities that the law offers us.
We take all reasonable and appropriate security measures to protect our website from unauthorized access to, unauthorized alteration of, the disclosure, or destruction, of the personal data we hold. Should, despite these security measures, a security breach occur that is likely to have negative effects on your privacy, we will inform you about the breach as soon as reasonably possible.